Customer: any professional or physical person capable within the meaning of Articles 1123 and the following of the Civil Code, or legal person, who visits the Site subject to these terms and conditions.
Services: https://www.visualactiv.com provides customers with television services in the waiting room and digital communication for healthcare professionals.
Content: All the constituent elements of the information present on the Site, in particular texts – images – videos.
Customer information: Hereinafter referred to as “Information (s)” which corresponds to all the personal data that may be held by https://www.visualactiv.com for the management of your account, the management of the customer relationship and for analytical and statistical purposes.
User: Internet user connecting to or using the aforementioned site.
Personal information: “Information that allows, in any form whatsoever, directly or not, the identification of physical persons to which they apply” (Article 4 of Law No. 78-17 of 6 January 1978).
The terms “personal data”, “concerned person”, “subcontractor” and “sensitive data” have the meaning as defined by the General Data Protection Regulation (GDPR: No. 2016-679)
1. Presentation of the website.
Under Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, it is clear to users of the website https://www.visualactiv.com the identity of different stakeholders as part of its implementation and monitoring:
Owner: SAS Substances Actives Share capital of € 28,302.60 VAT number: FR-94519349732 – 30 Rue Velpeau 92160 Antony
Publication Manager: Substances Actives – sales at substancesactives. com
The publication manager is a natural person or a legal person.
Webmaster: webmaster at substancesactives. com
Host: Gandi – 63-65 Boulevard Masséna 75013 Paris 01 70 37 76 61
Data protection officer: dpo at substancesactives. com
2. General conditions of use of the site and services offered.
The Site constitutes a work of the mind protected by the provisions of the Code of the Intellectual Property and the applicable International Regulations. The Customer may not in any way reuse, assign or exploit for his own account all or part of the elements or works of the Site.
The use of the site https://www.visualactiv.com implies full acceptance of the terms and conditions described below. These conditions of use may be modified or supplemented at any time, users of the site https://www.substancesactives.com/ are invited to consult them regularly.
This website is normally accessible to users at any time. An interruption due to technical maintenance may however be decided by https://www.visualactiv.com, who will then endeavor to communicate before users the dates and times of the intervention. The website https://www.visualactiv.com is updated regularly. In the same way, the legal notices can be modified at any time: they nevertheless impose themselves to the user who is invited to refer to it as often as possible in order to take note of it.
3. Description of the services provided.
The purpose of the website https://www.visualactiv.com is to provide information concerning all the activities of the company. https://www.visualactiv.com strives to provide on the website https://www.visualactiv.com information as accurate as possible. However, he cannot be held responsible for oversights, inaccuracies and deficiencies in the update, whether by him or the third-party partners who provide this information.
All information listed on the site https://www.visualactiv.com is indicative and is subject to change. In addition, the information on https://www.visualactiv.com is not exhaustive. It is subject to modifications having been made since it went on line.
4. Contractual limitations on the technical data.
The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, to improve its infrastructures, for the failure of its infrastructures or if the Services and Services generate traffic deemed unnatural.
https://www.visualactiv.com and the host cannot be held responsible in case of malfunction of the Internet, telephone lines or hardware problems related to the congestion of the network preventing access to the server.
5. Intellectual property and counterfeits.
Substances Actives owns the intellectual property rights and has the right to use all the elements available on the website, including text, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written permission of: Substances Actives.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Code of Intellectual Property.
6. Limitations of liability.
Substances Actives acts as the publisher of the site. Substances Actives SAS is responsible for the quality and veracity of the Content it publishes.
Substances Actives cannot be held responsible for direct or indirect damage to the user’s equipment, when accessing the website https://www.visualactiv.com and resulting from the use of material not meeting the specifications in point 4, either the appearance of a bug or an incompatibility.
Substances Actives cannot also be held responsible for indirect damages (such as for example a loss of a market or loss of an opportunity) consecutive to the use of the site https://www.visualactiv.com Interactive spaces (possibility to ask questions in the contact area) are available to users. Substances Actives reserves the right to remove, without prior notice, any content posted in this space that would violate the applicable law in France, especially the provisions on data protection. Where applicable, https://www.visualactiv.com also reserves the right to question the civil and / or penal liability of the user, particularly in the event of a racist, abusive, defamatory or pornographic message. whatever the medium used (text, photography …).
7. Management of personal data.
The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 and the General Data Protection Regulation (RGPD: No. 2016-679).
7.1 Persons responsible for the collection of personal data
For the Personal Data collected as part of the creation of the User’s personal account and its navigation on the Site, the Person in charge of the processing of Personal Data is: Substances Actives. https://www.visualactiv.com is represented by his DPO Olivier Reynaud, his legal representative.
As the person in charge of the data processing that he / she collects, Substances Actives undertakes to comply with the legal provisions in force. In particular, it is the responsibility of the Customer to establish the purpose of processing this data, to provide its prospects and customers, from the collection of their consent, complete information on the processing of their personal data and maintain a record of treatments conform to reality. Whenever https://www.visualactiv.com processes Personal Information, https://www.visualactiv.com takes all reasonable steps to ensure the accuracy and appropriateness of the Personal Data under purposes for which https://www.visualactiv.com processes them.
7.2 Purpose of the data collected
https://www.visualactiv.com may process all or part of the data:
- to allow navigation on the Site and the management and traceability of the services and services ordered by the user: login and use of the Site, invoicing, order history, etc.
- to prevent and fight computer fraud (spamming, hacking …): computer hardware used for navigation, IP address, password (hash)
- to improve the navigation on the Site: connection and usage data
- to conduct optional satisfaction surveys on https://www.visualactiv.com: email address
- to carry out communication campaigns (sms, mail): phone number, email address
https://www.visualactiv.com does not market your personal data which are therefore only used by necessity or for statistical purposes and analyzes.
7.3 Right of access, rectification and opposition
In accordance with the European regulations in force, Users of https://www.visualactiv.com have the following rights:
- right of access (article 15 RGPD) and rectification (article 16 RGPD), updating, completeness of Users’ data right of locking or erasing data of the Users of a personal nature (article 17 of the RGPD) , when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or preservation is prohibited
- right to withdraw consent at any time (article 13-2c RGPD)
- right to limit the processing of User data (article 18 RGPD)
- right to oppose the processing of User data (article 21 RGPD)
- right to the portability of the data that the Users will have provided, when this data is the subject of automated processing based on their consent or on a contract (article 20 RGPD)
- the right to define the fate of Users’ data after their death and to choose to whom https://www.visualactiv.com will have to communicate (or not) their data to a third party they have previously designated
As soon as https://www.visualactiv.com has knowledge of the death of a User and in the absence of instructions from his part https: //www.substancesactives.com/ is committed to destroy his data, unless their conservation is necessary for probative purposes or to fulfill a legal obligation.
If the User wishes to know how https://www.visualactiv.com uses his Personal Data, ask to rectify or oppose their treatment, the User can contact https://www.visualactiv.com in written form to the following address:
Substances Actives – DPO, Olivier Reynaud
36 rue des petits champs 75002 Paris, France.
In this case, the User must indicate the Personal Data that he would https://www.visualactiv.com corrects, updates or deletes, by identifying himself precisely with a copy of an identity document ( identity card or passport).
Requests for the deletion of Personal Data will be subject to the obligations that are imposed on https://www.visualactiv.com by law, particularly as regards the preservation or archiving of documents. Finally, Users of https://www.visualactiv.com may file a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
https://www.visualactiv.com refrains from processing, hosting or transferring the Information collected on its Clients to a country located outside the European Union or recognized as “unsuitable” by the European Commission without informing previously the client. However, https://www.visualactiv.com remains free from the choice of its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Regulations on Data Protection (RGPD: No. 2016-679).
https://www.visualactiv.com undertakes to take all necessary precautions to preserve the security of the Information and in particular that they are not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of https://www.visualactiv.com it shall inform the Customer as soon as possible and communicate to him the corrections made. In addition, https://www.visualactiv.com does not collect any “sensitive data”.
The Personal Data of the User may be processed by subsidiaries of https://www.visualactiv.com and subcontractors (service providers), exclusively to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the principal persons likely to have access to the data of the Users of https://www.visualactiv.com are mainly the agents of our customer service.
7.5 Types of data collected
Concerning the users of the Site https://www.visualactiv.com, we collect the following data which are essential for the functioning of the service, and which will be preserved for a maximum period of 36 months after the end of the contractual relation:
name, first name, postal address, email address, telephone number
https://www.visualactiv.com also collects information that improves the user experience and provides contextualized advice:
IP address, location
This data is kept for a maximum period of 26 months after the end of the contractual relationship.
8. Incident Notification
Whatever efforts are made, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate action. Our incident reporting procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and providing them with all the information they need to help them meet their own regulatory reporting requirements.
No personal information of the user of the website https://www.visualactiv.com is published without the knowledge of the user, exchanged, transferred, assigned or sold on any support to third parties. Only the assumption of redemption of https://www.visualactiv.com and its rights would allow the transmission of such information to the prospective purchaser who would in turn be given the same obligation to store and modify the data. to the user of https://www.visualactiv.com
To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.visualactiv.com uses networks protected by standard devices such as firewall, pseudonymization, encryption and word password.
When processing Personal Data, https://www.visualactiv.com takes all reasonable steps to protect against any loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hypertext links “cookies” and tags (“tags”) internet
The https://www.visualactiv.com site contains a number of hypertext links to other sites, set up with the permission of https://www.visualactiv.com
However, https://www.visualactiv.com does not have the possibility to verify the contents of the sites thus visited, and will not assume any responsibility consequently.
Unless you decide to disable cookies, you agree that the site may use them. You may at any time disable these cookies for free from the deactivation possibilities offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
9.1. ” COOKIES “
A “cookie” is a small information file sent to the User’s browser and stored in the User’s terminal (eg computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet Service Provider, the User’s operating system, and the date and time of access. The Cookies do not risk in any case to damage the terminal of the User.
https://www.visualactiv.com is likely to process the information of the User regarding his visit to the Site, such as the pages consulted, searches carried out. This information allows https://www.visualactiv.com to improve the content of the Site, the navigation of the User.
Cookies facilitating the navigation and / or the provision of services offered by the Site, the User can configure his browser to enable him to decide whether or not he wishes to accept them so that Cookies are registered in the Website, the terminal or, on the contrary, that they be rejected, either systematically or according to their issuer. The User can also configure his browser so that the acceptance or rejection of Cookies are proposed to him from time to time, before a Cookie is likely to be registered in his terminal. https://www.visualactiv.com informs the user that, in this case, it may be that the functionality of its browser software is not all available.
If the User refuses the registration of Cookies in his terminal or his browser, or if the User deletes those who are registered there, the User is informed that his browsing and his experience on the Site may be limited. This could also be the case when https://www.visualactiv.com or one of its service providers can not recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and the country where the terminal appears to be connected to the Internet.
If applicable, https://www.visualactiv.com declines any responsibility for the consequences related to the degraded operation of the Site and the services possibly offered by https://www.visualactiv.com, resulting (i) from the refusal of Cookies by the User (ii) the impossibility for https://www.visualactiv.com to register or to consult Cookies necessary for their operation because of the choice of the User. For the management of Cookies and the choices of the User, the configuration of each browser is different. It is described in the help menu of the browser, which will indicate how the user can change his wishes for cookies.
At any time, the User may make the choice to express and modify his wishes regarding Cookies. https://www.visualactiv.com may also use the services of external service providers to help collect and process the information described in this section.
Finally, by clicking on the icons dedicated to Twitter, Facebook, Linkedin and Google Plus social networks appearing on the https://www.visualactiv.com website or in its mobile application and if the user has accepted the deposit of cookies by continuing to browse the Website or the mobile application https://www.visualactiv.com Twitter, Facebook, Linkedin and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).
These types of cookies are only deposited on your devices if you consent to them, by continuing your navigation on the Website or the mobile application of https://www.visualactiv.com At any time, the User may nevertheless reconsider his consent to https://www.visualactiv.com depositing this type of cookies.
Article 9.2. TAGS (“TAGS”) INTERNET
https://www.visualactiv.com may occasionally use Internet tags (also known as “tags”, or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them by default. intermediary of a specialist web analysis partner likely to be located (and therefore to store the corresponding information, including the IP address of the User) in a foreign country.
These tags are placed both in online advertisements allowing users to access the Site, and on the various pages of it.
This technology allows https://www.visualactiv.com to evaluate the visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.
The external service provider may collect information on visitors to the Site and other websites through these tags, compile reports on the activity of the Site to the attention of https://www.visualactiv.com, and to provide other services related to the use of this one and the Internet.
10. Applicable law and jurisdiction.
Any dispute in connection with the use of the site https://www.visualactiv.com
is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is conferred on the competent courts of France.